Delivery across Kenya
We arrange delivery across Kenya through trusted courier services such as Wells Fargo, G4S or Speedaf, depending on your destination and service availability. Delivery charges are quoted separately and confirmed before payment. Provide a complete delivery address and reachable phone number.
Delivery timelines
Allow 2–4 business days within Kenya after dispatch. This is an estimated courier transit window, not a guaranteed delivery date. Stock preparation, weekends, public holidays, remote destinations and courier disruptions may affect timing. The team confirms dispatch arrangements with your order.
Free local pickup
Collect your order at no delivery charge from the Nareto Conservancy Field Office along Il-Polei–Dol Dol Road, Laikipia North. Agree your collection date and time with the team before travelling and bring your order reference.
Protecting fragile honey jars
Glass honey jars are packed with protective cushioning and secure outer packaging to reduce breakage in transit. Inspect the parcel on arrival and keep the packaging if damage occurs. Report concerns within 48 hours under our Refund Policy.
International shipping
International delivery is available upon inquiry. Ask for a destination-specific quote and estimated timeline before placing an order. Customs duties, import restrictions and local taxes depend on the destination; any charges and responsibilities must be confirmed before dispatch. Honey may be subject to food import restrictions.
Delivery issues
If a parcel is delayed, missing or damaged, contact the team with your order reference. We will follow up with the courier and explain the next steps. Do not return goods without agreed instructions.